Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Hunter

Michelle Hunter

October 17, 2024

1  out of  5
rating by Michelle Hunter
"We are family members of Meg, but hey guys...don't feel bad about how you are treated- we are not treated any better, it's looking a like we get treated worse than the rest of you. I reached out to Meg personally 8 weeks ago with a time sensitive question...she replied that she is so busy that her time was precious. She would try and call me when she had a chance. She has not returned my call. We have no idea why she had choosen to act this way. Now after talking with corporate- MEG'S AGENCY HAS , PER CORPORATE- OUT AND OUT LIED TO US ABOUT OUR POLICY!!!!! My husband had an appointment for a phone conference and then received a call from Ann that she had accidentally double booked Meg and would call him to reschedule- that was a week ago. Have Meg or Ann called either of us....nope. Never had any issues when David ran this agency, he was always ready to help, at anytime. We had to finally reach out to David to say....hey, can you help us? I'm thinking its time to call the NC Insurance Commioner and report her, which I just finished doing! Trust your money to an agent that values their customers, not here!"
Profile photo of Wanda Durant

Wanda Durant

October 13, 2024

5  out of  5
rating by Wanda Durant
"I've Been with This Office Since 2007. They're Always There To Help When My Dad and I Had questions about Home and Auto Insurance We got answers. Meg Hunter Office is Like Family They're There To Help."
We responded:
"Thank you so much, Wanda! It means the world to us that you’ve been part of our office family since 2007. Helping you and your dad with your home and auto insurance questions has truly been our pleasure. We’re here for you, just like family, and we're so grateful for your loyalty and support over the years. Looking forward to many more years together! - Meg"
Profile photo of Aimee Carter

Aimee Carter

October 4, 2024

5  out of  5
rating by Aimee Carter
"Eileen is AMAZING she is always so helpful and the entire reason I do business there."
We responded:
"Thank you, Aimee! We’re thrilled to hear that Eileen’s been such a great help and that she keeps you coming back to us. We’ll be sure to pass along your wonderful feedback to her! Please don't hesitate to reach out if there's anything else we can help you with! -Meg"
Profile photo of Summer Wakefield

Summer Wakefield

October 1, 2024

5  out of  5
rating by Summer Wakefield
"Joia was so kind and very down to earth. She was a joy to work with to get my car insurance set up. The rates were really well priced and affordable. Very quick response time, and very helpful!"
We responded:
"Thank you, Summer, for your wonderful review! We’re glad to hear that Joia provided kind and helpful service while setting up your auto insurance. We strive to offer straightforward options at prices that work for our customers, and we’re so happy we could assist you! -Meg"
Profile photo of Juman Ahmed

Juman Ahmed

September 26, 2024

1  out of  5
rating by Juman Ahmed
"Worst insurance company. I have got into a car accident with one their client and they did not treat me fairly. First of all their claim agents are so bad at calling or answering your call. They take forever for any update. They screw you over with pay even close to what the fair value for your car. Go to hell with your pain and suffering, they will not consider anything you tell them or how much you suffer even after providing with all the documentation. They say they let math decide how much you suffer. Hell with your body, they let math decide everything. I would stay away from State Farm. They will never treat you fairly if you get into an accident. They are a bunch of liers and money hungry monsters."
We responded:
"Hey Juman, I am so sorry that you had a negative experience with State Farm claims. You are not a current customer of Meg Hunter's State Farm office so we are unable to assist you with your claim. If you reach out to your State Farm agents office they can assist you with this claim. Meg"
Profile photo of K Ogadi

K Ogadi

September 24, 2024

5  out of  5
rating by K Ogadi
"Thank you for all your help and GREAT customer service! It was a pleasure to work with you for our insurance needs. You made it so easy and simple to transition our coverage to State Farm. I appreciate you and your professionalism."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your transition to State Farm was easy and seamless. It was a pleasure working with you, and we're always here to provide great customer service and professionalism. If you need anything in the future, don't hesitate to reach out. We truly appreciate your trust!"
Profile photo of cate grey

cate grey

September 18, 2024

5  out of  5
rating by cate grey
"We worked with Joia this week and it was a smooth and easy process. Joia broke down the quotes for me and took her time explaining everything. We really appreciate her thoroughness and excellent communication."
We responded:
"Thank you so much for sharing your experience with Joia! We're thrilled to hear that she made the process smooth and easy for you. It's great to know that her thoroughness and clear communication helped you understand your quotes better. We appreciate your kind words and look forward to continuing to serve you!"
Profile photo of neviah priv

neviah priv

September 9, 2024

5  out of  5
rating by neviah priv
"Ms.Simonson was literally the best , she was patient with me and did everything she could to help me WHICH SHE DID! you guys gained a new customer b/c of her :) I HOPE YOU GUYS HAVE A GREAT REST OF THE YEAR<3"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Ms. Simonson provided you with such great service and helped you find exactly what you needed. We're excited to welcome you as a new customer, and we'll be sure to pass along your kind words to her. Wishing you an amazing rest of the year as well!"
Profile photo of Jenny O'Brien

Jenny O'Brien

September 9, 2024

5  out of  5
rating by Jenny O'Brien
"Joia was a pleasure to work with! She immediately worked to understand our needs and make helpful recommendations. Joia's follow-up was always timely and professional. We loved working with her!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Joia provided you with such excellent service and recommendations. Her dedication to understanding and meeting customers' needs is something we truly value. We’re glad you enjoyed working with her, and we look forward to assisting you in the future!"
Profile photo of Anecia Jacobs

Anecia Jacobs

August 28, 2024

5  out of  5
rating by Anecia Jacobs
"I’ve been with this branch for years and they are great especially the Office Manager, Eileen Donovan! There was an issue with my vehicle information and address not updating correctly in the system and when I called the office, Eileen answered and handled my issues quickly! She is top tier! #TeamMeg 😊"
We responded:
"Thank you so much for your loyalty and for sharing your experience! We're thrilled to hear that Eileen Donovan was able to resolve the issue with your vehicle information and address quickly. She truly is top-tier, and we're lucky to have her on #TeamMeg! Your support means the world to us, and we're here whenever you need us. 😊"
Profile photo of Jai Green

Jai Green

August 14, 2024

5  out of  5
rating by Jai Green
"ABSOLUTELY FANTASTIC FROM "Hello to Good-Bye!!" 8-14-24 From the time Manny answered the phone until the time he thanked me for being a State Farm customer, I was treated with GENUINE care! **Normally, I wouldn't showcase this sort of kid-glove treatment, but for the entire 30+ years I've been with Hunter, State Farm, I've never NOT received respect and concern! ** Whether it's something small, like replacement cards or something big, like an auto accident, Meg Hunter (and Mr. David Hunter, before her) have ALWAYS treated me and my family/friends with nothing but the upmost respect and shown us UNCOMPARABLE customer care when we needed them! Dealing with the Hunter's (State Farm) insurance agency has ALWAYS made the commercial true......... like a good neighbor, State Farm really "IS THERE!""
We responded:
"Jai you are a joy to work with!! We love having you as a part of our Meg Hunter State Farm family!"
Profile photo of Tish Lassiter

Tish Lassiter

August 6, 2024

5  out of  5
rating by Tish Lassiter
"Joia was amazing, she worked with me so patiently! There aren't many people who have patience with people who have disabilities!"
We responded:
"Thank you for sharing your experience! We’re so glad to hear that Joia provided you with the patience and care you deserved. Your feedback means a lot to us, and we’re committed to offering the same level of understanding and support to all our customers. If you ever need anything else, please don’t hesitate to reach out."
Profile photo of Kadejah Canady

Kadejah Canady

August 5, 2024

5  out of  5
rating by Kadejah Canady
"I can’t thank Joia enough for all her amazing help. She was truly a pleasure to work with. Joia was very understanding, attentive and was able to expeditiously get us our requested insurance information. Highly recommend her for all insurance needs."
We responded:
"Thank you for your wonderful review! We’re delighted to hear about your positive experience with Joia. She truly embodies our commitment to providing attentive and efficient service. Your recommendation means a lot to us, and we’re grateful for your trust in our agency. If you need any further assistance, please don’t hesitate to reach out. We look forward to continuing to meet your insurance needs!"
Profile photo of Cindy Burns

Cindy Burns

July 30, 2024

5  out of  5
rating by Cindy Burns
"We appreciate the face to face with Joia today. She was most congenial as well as professional. Highly recommended"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that your face-to-face meeting with Joia was both congenial and professional. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service."
Profile photo of Monique Parr

Monique Parr

July 26, 2024

1  out of  5
rating by Monique Parr
"DO NOT USE THIS AGENCY. I AM NOT SURE HOW I WAS LINKED TO THIS AGENCY BUT VERY DISAPPOINTED IN THE SERVICE. I HAVE BEEN WITH THIS AGENCY FOR MANY YEARS. I JUST HAD 1 QUESTION THAT COULD NOT BE ANSWERED NOR JUSTIFIED. THIS OFFICE DOES NOT RETURN CALLS NOR DO THEY ASSIST WITH THE QUESTIONS OR ANSWER INQUIRES IN A TIMELY MANNER. THE CUSTOMER SERVICE IS HORRIBLE, ESPECIALLY ANN. SHE IS RUDE AND DOES NOT KNOW HOW TO DO HER JOB. WHEN ASKED QUESTIONS ABOUT YOUR BILLING SHE DOES NOT KNOW HOW TO READ THE BILL AND SHE DOES NOT KNOW MUCH INFORMATION ALWAYS HAVE TO FIND THE ANSWER. THE STAFF IS INCOMPETENT AND DOES NOT KNOW HOW TO DO THEIR JOB. FIND ANOTHER AGENCY TO WORK WITH. ALTOGETHER WORK WITH ANOTHER INSURANCE COMPANY. STATE FARM IS A FRAUD! ALL INSURANCE COMPANIES ARE FRAUDS!!!"
We responded:
"Thank you for your feedback. Please be advised that our office maintains a zero-tolerance policy for any abuse directed towards our staff. While we are committed to providing excellent service and support, we will not tolerate being screamed at or subjected to profanity. Thank you for your understanding."
Profile photo of Katrina M

Katrina M

July 22, 2024

5  out of  5
rating by Katrina M
"Had a very painless experience getting my coverage! Joia provided me with plenty of information and multiple options for the coverages I needed. She was super helpful and got me a great rate."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Joia made getting your coverage a painless process and provided you with plenty of information and options. It's great to know she was helpful and secured a great rate for you. If you need any further assistance, feel free to reach out. We appreciate your feedback and support!"
Profile photo of Jean Cave

Jean Cave

July 17, 2024

5  out of  5
rating by Jean Cave
"Meg and her staff are very friendly and helpful. Would recommend."
We responded:
"Jean thank you for the friendly review! So happy to hear that our team assisted you with all of your insurance needs. Thank you again for the recommendation. "
Profile photo of Tristin Carpenter

Tristin Carpenter

July 15, 2024

5  out of  5
rating by Tristin Carpenter
"Joi provided a detailed quote to help us decide on changing insurance providers. Needless to say, before the phone call was over, I had switched to State Farm. Premiums so much more reasonable (for the same amount of coverage) than our previous provider. She was polite and informative but very personable."
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Joi provided a detailed and helpful quote, making your decision to switch to Meg Hunter- State Farm® Agent an easy one. It's great to know that you found our premiums more reasonable while maintaining the same coverage. Joi's politeness, informativeness, and personable approach are qualities we value. If you have any further questions or need assistance, please don't hesitate to reach out."
Profile photo of rosemary rochford

rosemary rochford

July 11, 2024

5  out of  5
rating by rosemary rochford
"Wonderful people to work with. They have been able to help me navigate the ever changing world of insurance. I have car, life and home owner insurance with Meg Hunters office and I will not leave them."
We responded:
"Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with Meg Hunter's office. Navigating the world of insurance can be challenging, and we're glad to have been able to assist you with your car, life, and homeowner insurance needs. Your loyalty means a lot to us, and we're here to support you every step of the way. If you ever need anything, please don't hesitate to reach out. Thank you for being a valued part of our community!"
Profile photo of Lauren DeSimone

Lauren DeSimone

June 27, 2024

5  out of  5
rating by Lauren DeSimone
"Super Helpful! She made it a quick and easy process!"
We responded:
"Lauren, thank you for the super review! So happy we were able to make the insurance process easy and quick! "
Profile photo of Yana T

Yana T

June 17, 2024

5  out of  5
rating by Yana T
"Joia was a lifesaver for me! I was having a hard time getting car insurance or even getting ahold of companies, but she responded so quickly over email and we got everything set up in less than 30 minutes. She's very friendly, professional, and I truly felt like she was there to help."
We responded:
"Thank you for your kind words! We're thrilled to hear Joia made the process so smooth and quick for you. We're here to help with friendly and professional service!"
Profile photo of Melba Spivey

Melba Spivey

June 12, 2024

5  out of  5
rating by Melba Spivey
"I love talking with Anne Schoenwaelder at the front desk. Her friendly demeanor always puts me at ease. She's the best!"
We responded:
"Melba, thank you for your kind words! We're delighted to hear that Anne's friendly demeanor makes your visits to Meg Hunter- State Farmr® office so pleasant. We'll be sure to share your appreciation with her. If you ever need anything, we're here for you!- Meg Hunter"
Profile photo of Cora Sakal

Cora Sakal

June 12, 2024

5  out of  5
rating by Cora Sakal
"Working with Meg’s team has been amazing! I got both my car insurance and renters set up for my big moving coming up super easily"
We responded:
"Cora, thank you for your kind review! We're thrilled to hear that setting up your car and renters insurance was a smooth process. Best of luck with your big move, and if you need anything else, we're here to help! -Meg Hunter"
Profile photo of Kevin Cruzado

Kevin Cruzado

June 12, 2024

5  out of  5
rating by Kevin Cruzado
"I had an excellent experience with Manny! He guided me through my previous contract with Travelers and secured a better agreement at an affordable price. I'm saving a ton of money now. Manny was very patient and took the time to help me understand my policy. Thanks for the outstanding service!"
We responded:
"Kevin, thank you for sharing your excellent experience! We’re thrilled to hear that Manny was able to guide you through your previous policy and secure a better one. We’re glad you're saving money and that Manny provided such patient and thorough service. If you need anything else, we’re always here to help! - Meg Hunter "
Profile photo of Michael Young

Michael Young

June 11, 2024

5  out of  5
rating by Michael Young
"Thank you Joia for you help with my Dad and Mom insurance needs. I spoke with Joia and got a new policy for my mom and close out my policy with my dad. Michael"
We responded:
"Dear Michael, Thank you for sharing your experience with us! We’re so glad to hear that Joia was able to assist you with your parents’ insurance needs. Whether it was setting up a new policy for your mom or closing out your dad’s policy, Joia strives to make the process as smooth as possible. Your feedback is greatly appreciated. Thank you for choosing Meg Hunter - State Farm. If you have any more questions or need further assistance, please don’t hesitate to reach out. Best regards, Meg Hunter - State Farm Agent"